The Iron Chef Experience 1/20/09
This will be a dual thread presentation by Heather Bourdaux of Williams Sonoma (the client) and Tom Looy of Tacit Knowledge (the consultancy). Hear about:
▪ Why Williams Sonoma brought in Tacit Knowledge
▪ What Tacit found
▪ How Williams Sonoma responded to the suggestion to use Agile
▪ Results of the first pass of Agile
▪ How brainstorming led to shock treatment
▪ And more…
Heather Bourdaux has been in the Project Management arena for over 10 years, the majority of the time in eCommerce development. A passionate cook and former caterer, Heather found Project Management to be a natural extension to the foundation in leadership and organization she built in the food industry. Agile development and perfecting homemade pasta are Heather’s newest concentrations. Heather is a Senior Manager at Williams-Sonoma Inc., where she leads the eCommerce Program office and fosters a fast-growing Agile practice.
Managing Director and Senior Consultant, Tacit Knowledge LLC. Tom has been a Project Manager and IT Director for the past 15 years of his 19 years of IT experience. For the last five years Tom has been a full time Lean/Agile Project Manager and Coach for ThoughtWorks and Tacit Knowledge. As an Agile Project Manager Tom’s clients have included Allstate Insurance, DestinyUSA, Washington Mutual Bank and Barclays Global Investing. As a Lean/Agile Coach, Tom pioneered the adoption of Agile development and project management practices as Director of Pharmacy Systems at Longs Drugs Stores. He has also coached project teams, programs and entire divisions for companies such as Kodak Gallery, Macys.com and Williams Sonoma. Prior to adopting Lean/Agile as his preferred software development methodology, Tom had diligently applied the waterfall software development lifecycle process and the Rational Unified Process on projects for clients including the New York City Police Department, the Fire Department of New York City, City of Chicago Police and Fire Departments, Wells Fargo Bank, Alameda County Courts and WetFeet.com. Tom’s years of experience in project management and hands on use of the Rational Unified Process, Lean, Agile and Theory of Constraints practices gives him a unique perspective on process effectiveness for delivering satisfying solutions to his clients.