Heather Fleming

Heather Fleming

Justin Riservato

Justin Riservato

4/14/14

Talk: Agile PMO at Gilt Groupe

Heather Flaming and Justin Riservato

One of the core functions of a PMO is to help an organization standardize on efficient processes to select and execute strategic projects.  Unfortunately many PMOs are getting this wrong, only to find themselves struggling to justify their own existence.  In a recent survey by EDI International titled “The State of the Project Management Office: On the Road to the Next Generation”, more than half of the respondents report that the value of their PMO is being questioned by key stakeholders.
Perhaps we’ve set our PMOs up for failure.  We are essentially asking them to be accountable for predicting the future using a one-size-fits-all approach to best practices.  And that just doesn’t work. There is no magic crystal ball!
Heather Fleming and Justin Riservato of Gilt will demonstrate how an Agile PMO can help your organization make sure they are tackling the right work at the right time and with the right teams.  They’ll share a retrospective on their multiple iterations, from “Request for Work” processes to “Swagathons” and something called “The Social Experiment” — and share why trust is really the key to scaling Agile at Gilt.
Heather and Justin oversee the PMO at Gilt and lead the execution of strategic initiatives through implementing cutting-edge project management methodologies.  Their focus on simply getting things done has resulted in better collaboration, stronger teams and greater organizational efficiency.  In conjunction with being the Senior Director, PMO, Heather Fleming uses her expertise with the Myers-Briggs Type Indicator (MBTI®) to help both individuals and teams become more aware of how their similarities and differences in preferences contribute to their professional growth and team dynamics. Justin Riservato was the first Project Manager at Gilt and is currently the Director of Program Management. Justin believes in a “tell the truth” direct approach to project communication and has found a number of parallels between his experience living and working on sailboats and program management (at least the way he does it!)