Scrum Master Clinic
5:30 PM17:30

Scrum Master Clinic

Pat Guariglia facilitates our 3rd Scrum Master clinic, after the huge success in the first two sessions, round-table style. Pat is a seasoned agile coach who will create a collaborative learning environment based on the topics you will bring that evening.

Just in case, Pat will bring some typical scenarios with him to get things going. This session is limited to max. 20 participants to create a healthy learning environment.    

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Agile Day'18
8:00 AM08:00

Agile Day'18

We are getting ready for the 9th Annual Agile Day 2018 in New York City. The conference will be held Wednesday September 5th at Pace University. The keynote will be delivered by Caitlin Walker who will be coming to the Big Apple from Liverpool. The rest of the program will be announced in Summer.  Registration is open,  so grab your ticket soon. Limited Super Early Bird is only $99 for the first 50 tickets. Early Birds go for $149 and the Regular Bird will be only $199. 

Opening Keynote by Caitlin Walker: Creating the context for a #DramaFree team

 Caitlin Walker

Caitlin Walker

Caitlin Walker has been involved in creating, training and speaking about Clean Language as applied to groups and organizations for 20+ years. She is regularly requested to present at business conferences to talk about and teach on culture change in teams and across organizations. The application of Clean Language and Systemic Modeling to coaching has led to Caitlin being invited to be joint keynote speaker in the International Coaching Federations Global on tour conference, speaking in over 7 countries to international audiences. Caitlin is a leading innovator in the field of Clean Language applications in business, schools, community development and in reaching the hardest to help and creating a context in which they can thrive together. She has delivered a TEDx talk and is the author of the book From Contempt and Curiosity. You can also tune into a recent podcast to warm-up to this talk her work. The day before the conference, on September 4th, she will deliver a Clean Language workshop in New York City.

Being able to think and behave in an agile way requires a set of seemingly complex but actually quite simple skills.

Can the team members collaborate using the diverse skills and knowledge available in the group?

Can people distinguish between what is presented and what is being inferred?

Are they open to taking and giving high quality evidence-based feedback?

Is each person able to manage their own state so that they’re paying high quality attention to what’s happening around them? The single biggest factor that impacts our ability to do the above is whether we are in a state of contempt or a state of curiosity.

Caitlin Walker has been supporting communities to move from contempt to curiosity to collaboration for over 20 years, from innovative tech companies, to violent teenagers to large corporations. She’ll share some core skills for detecting drama and inertia and engaging instead with curiosity and congruence.

Closing Keynote by Dan Mezick: Inviting Leadership

 Daniel Mezick

Daniel Mezick

Coaching executives and teams since 2006, Daniel Mezick is an expert on extending adaptive Agile culture beyond software. His books and workshops teach you how. A  frequent speaker at industry conferences, Daniel’s list of clients include Capital One, INTUIT, Adobe, CIGNA, Pitney Bowes, SIEMENS Healthcare, Harvard University, and dozens of smaller enterprises. His first pioneering work on culture was published in 2012.  The Culture Game described 16 specific patterns that extend Agile ideas across the organization, beyondsoftware. The Culture Game describes a very clear, step-by-step program for doing exactly that. In 2014 he built upon The Culture Game patterns and formulated the OpenSpace Agility method. OpenSpace Agility is a flexible template and engagement model for enabling lasting change in your organization. Daniel is the primary author of the Open Space Agility Handbook  with co-authors Louise Kold-Taylor, Deb Pontes, Mark Sheffield and Harold Shinsato. Daniel’s enterprise consulting practice is built upon the core concepts found inside these books. Daniel conducts workshops based on these books, and also offers enterprise Agile coaching, Agile training programs for teams, and management consulting. You can learn more and contact him at

The pace of change is changing the game of business, and leadership. Those who know how to make rapidly make sense of these changes are the big winners in the new world of work. 

Every business must now modernize, digitize, and transform. A lasting transformation is impossible without employee engagementEngagement is the name of the game if the goal is to truly transform. 

The act of inviting is an act of leadership that puts the receiver in charge of what happens next. The leader who replaces delegation with invitation can safely and pragmatically raise levels of employee engagement and overall business performance. Well-structured invitations to engage from executive leadership create the fertile conditions for real employee engagement, real self-management and real transformation.

The inviting leaders are the forward-thinking leaders who are making a real difference in this new world of work. 

What’s needed is a way to quickly identify, understand and then acquire these essential new leadership skills.

In this session, we will do exactly that. We will discover how to leverage the power of invitation to quickly motivate and engage almost everyone across the whole enterprise. 

In this session, we will discover how to

  • Dramatically increase employee engagement at the level of individual, team and enterprise
  • Effectively plan, design and deliver genuine, transforming, enterprise-level leadership invitations
  • Safely and pragmatically create an environment of continuous and lasting improvement in your organization


You exit this closing keynote session with a useful kit of takeaway tools and resources, including checklists and sample chapters, from Daniel's exciting new book on this subject.

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Fabiola Eyholzer
7:30 PM19:30

Fabiola Eyholzer

Fabiola Eyholzer: HR in and for Agile Enterprises

Scaling agile and business agility is on everyone's lips. But despite or perhaps because of the widespread successful use of agile ways of working, the most central element of corporate agility is often ignored or completely underestimated: Human Resources (HR).

Let us explore the new world of work and the role of HR in and for agile enterprises. We will discuss the importance of a contemporary HR approach and look into the challenges associated with the necessary transformation. We will talk about establishing agile ways of working in the HR organization (Agile4HR), but also about translating agile values and principles into our HR solutions (HR4Agile).

JLS_Foto_Fabiola Eyholzer_2.png

Fabiola Eyholzer (SPC 4, CSPO) is a renowned thought leader and expert in Agile HR. She is the Co-Founder and CEO of Just Leading Solutions – a New York based management consultancy and market leader for Lean | Agile People Operations. As seasoned HR Consultant and Executive Advisor, she helps organizations to embrace lean | agile values on a cultural level and revolutionize their people approach.

Feel free to connect with Fabiola via Twitter @FabiolaEyholzer or LinkedIn

Attendees can earn 1 PDU for this event.

About our Sponsor:

Lifion, by ADP, invites you to visit our new home for big ideas, ambitious folks, and those who are truly committed to delivering finely made products at scale. Join us after-hours for provocative talks, engaging discussions and some great opportunities to connect with serious thinkers and doers. Visit us at for a calendar of upcoming events and current job opportunities.  

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5:30 PM17:30

Andrea Chiou: Clean Language

Andrea Chiou: Making the Most of the Wisdom of the Team using Clean Language

 Andrea Chiou

Andrea Chiou

When taught to everyone, Clean Language (non-leading) questions elevate and amplify the inherent diversity of skills, knowledge, and styles of working in the team. It’s incredibly powerful in getting folks to pay exquisite attention to one other and in creating a system of learning, listening, inquiry and mutual support!

You will be introduced to and practice some of the basic techniques of Clean Language. Clean Language is a set of 12 core questions that are non-leading and assumption free. When everyone learns to listen exquisitely to others, the questions become a powerful amplifier of attention.  Group communication becomes a platform for cohesion, sustainable inquiry, learning, trust, self-awareness and engagement. 

In this intro, you’ll get to learn the structure of Clean Language questions and put them to use in small groups using some of the tools of Clean for Teams, such as:

  • Working At Your Best - create and share how you work ‘at your best’. We’ll use the questions on each other to learn each other’s best state for working.
  • Problem/Remedy/Outcome – notice the differences in language people use, to know which question to ask next. 
  • Clean Feedback - you’ll learn to separate observation from meaning, and meaning from impact. This can be used to reflect back on both positive and negative and to think forward about what might work better.

You and your team members will have a helpful tool to use to diffuse conflict and misunderstandings and give effective clean feedback. You’ll be able to celebrate different opinions and ways of working, and to help enhance each other’s thinking and working styles.

Simple enough to start using right away, rich enough that if practiced with others, it will start to amplify your collective results at work.

Andrea Chiou is an Agile Coach from Virginia in the USA, working in IT for over 25 years. Her company, Connections-At-Work, offers a variety of facilitation ‘tools’ to businesses looking for unique ways to increase engagement, alignment and agility. These include inquiry tools, such as Clean Language (non-leading questions), group modeling tools such as Systemic Modeling (team discovery, tacit knowledge transfer and collaboration practices), and Agendashift TM strategy workshops. Andrea’s mission is to help people at work connect to one another so that the best possible outcomes are available not only in the moment, but over a sustained period of time.



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Niels Pflaeging: Building the Agile Organization
5:30 PM17:30

Niels Pflaeging: Building the Agile Organization

 Organize for Complexity Book

Organize for Complexity Book

Given today's context of tough change, organizations need to be able to innovate as well as develop and implement strategy quickly and efficiently. The key to this is agility - a set of capabilities that can help organizations to rapidly adapt to changing circumstances. At the same time, resilience is also essential if benefits are going to endure over the longer term and if employees are to be kept on board. In this presentation, we focus on how to build both agility and resilience at individual, team and organizational levels. It draws on a wealth of research, including the lived experience and learning of managers and HR and organization development (OD) professionals to show how it is possible to 'square the circle', becoming more sustainably agile while also enhancing employee engagement and resilience. 

During this session you'll learn new organizational models, ground-breaking themes and case studies - that illustrate how organizations are addressing the challenge of developing organizational agility. Packed with helpful checklists and practice pointers, this session is a 'go to' guide for senior leaders and managers, HR and OD specialists who want to help bring about organizational transformation and create the new resiliently agile 'business as usual'.

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5:30 PM17:30

User Group Meeting with Ken Rubin

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Ken Rubin.jpg

Topic: Beyond Agile Pilot Stage? Time to Embrace Agile Budgeting, Planning, and Cost Accounting

Traditional forms of budgeting, planning, and cost accounting do not align well with agile-based development. For example, detailed up-front annual budgets and business plans, utilization-based planning and execution, and large budgeting and planning batches can thwart or even compromise the downstream agile development process. And cost accounting measures that are based on standards that assume development will proceed in a waterfall fashion don’t work well and can have severe economic consequences when agile is the predominant development style.

This presentation offers sound strategies to help fiscally responsible companies reap the real benefits of agility by better aligning high-level budgeting, planning, and cost accounting with downstream agile development. Learn how to avoid the damage caused when senior management operates the company using one set of principles and downstream teams develop with a different set of principles. 

Ken Rubin is the author of Amazon’s #1 best selling book Essential Scrum: A Practical Guide to the Most Popular Agile Process. As an agile thought leader, Ken founded Innolution where he helps organizations thrive through the application of agile principles in an effective and economically sensible way. He has coached over 200 companies ranging from startups to Fortune 10, and is an angel investor and mentor to numerous exciting startups. As a Certified Scrum Trainer, Ken has trained over 25,000 people in agile / Scrum as well as object-oriented technology. He was the first managing director of the worldwide Scrum Alliance, a nonprofit organization focused on transforming the world of work using Scrum. 

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Agile Day'
9:00 AM09:00

Agile Day'

  • Pace University - Gottesman Room in the Kessel Student Center (1st floor) (map)
  • Google Calendar ICS

If you are a Scrum Master, Agile Coach, Manager, Leader or any type of Change Agent in an organization that’s running into challenges while trying to implement an Agile Transformation, you need to attend this years hands on and interactive Agile Day which will have a focus around Challenges for Agile Organizational Change.

Come join your peers and have real conversations about the impediments you encounter while trying to transform and together propose solutions.

In a serene setting at Pace University’s Westchester Campus in Pleasantville (an easy commute from Midtown Manhattan), this year’s Agile Day will be unique like none before because YOU will draw the outcomes of the day in a 2-part approach.


Learn about and understand the benefits of conducting “Opportunity Spaces” - a concept introduced by Sweta Mistry from our A-Team which is built on the foundation of Open Space Technology.

We will then experience the first public Opportunity Space to build an Organizational Change Map as a group.

Part 2:

Post-lunch, as a continuation to the day we will have our traditional Open Space around the question:

 “How do we alleviate Organizational Change Impediments and Take Action?"

And, as always, we will end with beer and hor d'oeuvres.

So, regardless of how large or small the challenges you may be encountering in turning your organization Agile, you will walk away with conversations and potential solutions from others who are also challenged with similar problems and are hands on practitioners like yourself. Don’t miss this unique Agile Day from AgileNYC.


By Train:  Use Metro North from Grand Central Terminal to Pleasentville on the Harlem Line. Pace University offers a free shuttle service every 15 Minutes between the train station and the campus. The pick-up location is at the intersection of Memorial Plaza and Bedford Road right at the train station of Pleasentville. There is also a sign that says "Pace University Shuttle Bus Stop".


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8:30am - 9:30am: Registration and Breakfast
9:30am - 9:45am: Opening
9:45am -10.00am:  Opportunity Space Intro and instructions
10am - 12pm: Rotations in the Opportunity Space
12pm - 1.00pm: Lunch
1pm - 3:30pm: Open Space
3:30pm -4.00pm: Closing
4.00pm - 5.00pm: Social

Walking Directions from Pleasantville Train Station to Pace

By Car:  

Pace University – Westchester Campus
861 Bedford Road
Pleasantville, NY 10570

Enter Pace University campus through Entrance 1. Make an immediate right and then make a left at the stop sign. Continue down the hill to locate parking area F (which is alongside the Miller/Lienhard Buildings). Take the stairs on the left side of the Lienhard Building to get to the Kessel Student Center Gottesman Room. There will be directional signs for roads and walking paths.

 Sweta Mistry  - Faciliator

Sweta Mistry  - Faciliator

Sweta Mistry is an Organizational Transformation Coach with an Agile focus. She has 17+ years of professional experience in industries including manufacturing, retail, education, non-profit, marketing, and media. Her journey from a developer to a coach was a result of her focused interest in human behaviors/relationships, psychology, and humanizing processes.

She has a passion for all things related to Emotional Intelligence (EQ) and bringing those aspects out in her teams. 

As a "Humanizer" and change agent she encourages organizations to identify with core innate qualities to realize individual potential and develop habits that can positively impact both aspects of one’s personal and professional lives. 

Her current research to create “Opportunity Spaces” is built on a foundation from some concepts of  Harrison Owen's Open Space Technology. She strongly believes that given some organizational structure and support, individuals can thrive in a self-organizing and autonomous environment with the intent of positive outcomes and overall joy.

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